Volunteer Management 101: How to Recruit and Retain Volunteers

Volunteer Management 101: How to Recruit and Retain Volunteers

An employee needs the paycheck to pay the rent, the mortgage, the car payment, student debt, the credit card bill, the utilities, and a host of other bills.

Volunteer management, on the other hand, is about managing people who are not motivated by a paycheck to stick it out when the manager is chewing someone out or things get uncomfortable.

The volunteer is simply motivated by making a difference and being a part of the organization. Their commitment hinges on how vested they are with the vision and purpose of the organization. When it gets to be too much of a hassle to serve, when they begin to feel unappreciated, when they feel the commitment is too demanding, they will walk away - usually without any warning or explanation.

With several decades of experience between them, Madding and King share insights on volunteer management and how to lead these valuable resources well in your organization.

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About the Book

An employee needs the paycheck to pay the rent, the mortgage, the car payment, student debt, the credit card bill, the utilities, and a host of other bills.

Volunteer management, on the other hand, is about managing people who are not motivated by a paycheck to stick it out when the manager is chewing someone out or things get uncomfortable.

The volunteer is simply motivated by making a difference and being a part of the organization. Their commitment hinges on how vested they are with the vision and purpose of the organization. When it gets to be too much of a hassle to serve, when they begin to feel unappreciated, when they feel the commitment is too demanding, they will walk away – usually without any warning or explanation.

With several decades of experience between them, Madding and King share insights on volunteer management and how to lead these valuable resources well in your organization.

Table of Contents

  • Introduction
  • Sharing Your Vision
    • The Value of Shared Vision
    • Executing the Vision
    • When Someone Doesn’t Get the Vision
    • The Rally Point
  • Providing Opportunity
  • Training
    • The Importance of Training
    • Teaching and Training
  • Equipping
  • Supporting
    • The Core of Leadership is Hope
    • How can we support our volunteers to proactively identify problems and solutions?
  • Being Flexible
    • Providing an Exit
  • Being Humble
    • Leading from the Front
    • A Dash of Humility
    • Addressing Volunteers as Investors Not Employees
  • Listening
    • Ask Rather Than Tell
    • Listening Is Highly Underrated
  • Demonstrating Appreciation
    • Give Credit Where Credit Is Due
    • A Sincere “Thank You” Goes a Long Way
  • Case Studies
    • Doing it Wrong
      • Case Study Number 1: The Seven Biggest Mistakes of A Self-Centered Leader
      • Case Study Number 2: Three Guaranteed Ways to Sabotage Your Influence
    • Doing it Right
      • Case Study Number 3: Jesus – The Original Servant Leader
      • Case Study Number 4: Truett Cathy – A Servant Leader in the Business World
    • Why Volunteers Quit

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Details
Authors: ,
Genre: Ministry & Leadership
Publisher: Charm House Publishing
Publication Year: 2018
Length: 126 pages
ASIN: B07GC9YJQV
ISBN: 9780692169100
List Price: 12.99
eBook Price: 4.99
Endorsements
Excellent read with a ton of well-researched info and practical tips to keep your greatest resource: volunteers!! As someone who has managed employees, I know that managing volunteers is a whole different ball game. This book helped me to see errors in my own management and how I can fully engage the people who work for free because of their passion for the organization and it’s cause. I highly recommend this book!
– Priska Jordan, Writer, Blogger, Volunteer
Volunteer Management 101 is just what I needed. It has really motivated me to think more deeply about the role I play in leading a group of volunteers in a church ministry, and not take them for granted. I need to not only encourage and equip them, but also lead by example. This book is full of practical examples of how to be an effective and caring leader, communicated in a very easy to understand format. Highly recommended!
– Alan McCain, Church Volunteer Leader
This publication is a vital tool in the hands of every organisation that needs the support and input of volunteers. Allen Madding and Dan King have shed new light on the tremendous value that people add to other's lives and their own, when serving humanity. The advice on managing and guiding volunteers is extremely practical, with excellent biblical examples of correct or incorrect leadership skills. Using sound biblical wisdom, the interaction between leaders and volunteers is elevated to the correct status in organisations. Volunteers need to be seen and appreciated. They are invaluable. 'Volunteer Management 101' is summed up in the wise words of the theologian and humanitarian, Albert Schweitzer: ‘The purpose of human life is to serve, and to show compassion and the will to help others.
– Laura Kirsten, Fundraiser and Public Liaison, Hospice East Rand, Benoni, South Africa
I appreciated the book and believe it should be used as a vital training source for many volunteer organizations.
– Rick Slark, Consultant, Speaker, Writer
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